Shipping policy

📦 SAKURA STAG - SHIPPING & DELIVERY POLICY At Sakura Stag, we are committed to providing you with a fast, reliable, and entirely private shopping experience. From our hands to your doorstep, your privacy is our top priority.

🔒 100% DISCREET PACKAGING & BILLING (GUARANTEED)We understand the sensitive nature of your purchase. We guarantee that your privacy will never be compromised. The Package: All orders are shipped in heavy-duty, completely unmarked, non-transparent mailers or plain brown cardboard boxes. There are NO store logos, NO product descriptions, and NO brand markings on the outside of the package. It looks exactly like a regular Amazon or courier delivery. The Shipping Label: The shipping or delivery label will only show the tracking bar code and standard shipping logistics information. The Bill: Your credit card or bank statement will show a discreet, neutral merchant name (SAKURA STAG ONLINE), with no mention of adult toys or sexual wellness products.

🚀 LOCAL SAME-DAY EXPRESS DELIVERY .Select your preferred delivery window at checkout(6-8PM/ 8-10PM/ 10-11:30PM).Need it today? Delivery Rates :Within 8 km: FREE on orders over $39.99 | $8.99 flat rate for orders under $39.99.     8 km to 16 km: FREE on orders over $69.99 | $15.99 flat rate for orders under $69.99.Contactless & Private: Our couriers will drop off the secure, unmarked package at your doorstep or lobby concierge and send you a text message notification immediately. No knocking or awkward interactions required unless requested.

🍁 STANDARD CANADA-WIDE SHIPPING (SAME-DAY DISPATCH)For customers located further away, we partner with Canada Post, UPS, and FedEx to ensure your order arrives safely. Same-Day Dispatch: All standard shipping orders placed before 3:00 PM EST are packed and handed over to the courier on the SAME DAY. Shipping Rates: FREE Standard Shipping Canada-wide on all orders over $100. A flat rate of $14.99 applies to orders under $100.Tracking: A secure tracking link will be emailed to you the moment your shipping label is created, allowing you to monitor your package in real-time.

⚠️ IMPORTANT DELIVERY NOTES Age Verification: You must be 18 years of age or older to purchase from our store. Wrong Address: Please double-check your shipping address and buzzer number (if applicable) at checkout. Sakura Stag is not responsible for deliveries made to incorrectly entered addresses If you have any urgent questions regarding your delivery, please feel free to text or call our customer service hotline during our 14-hour operating hours.